If you have questions about your return or you do not have the original order number, please contact us for assistance.
Phone: (541) 757-7567 Email: info@recretec.com
You must obtain a return authorization from RecreTec to return any of our products. You will be responsible to pay return shipping. RecreTec offers a full refund of the purchase price within 10 days of purchase. Between 10 and 30 days of purchase there will be a 20% restocking fee. After 30 days All sales are final.
No merchandise will be sent out as an exchange until the exchange item is received by RecreTec OR new item is paid in full. We try very hard to return emails and calls same day! However please allow 1-3 business days during our high season Feb-June. Credit card refund processing can take up to 48hrs.